Ticket options
Choose your ticket
Our ticket options allow you to find the ideal ticket to fit your travel needs. We offer 3 ticket options for travelling in Economy Class on most routes: Light, Standard, and Flex. Next to that, you can also choose to travel in Premium Comfort Class or Business Class.
Are you booking an Economy Class trip with multiple destinations via klm.com? In that case, we can only offer you a Light ticket.
Ticket conditions
Note that the exact ticket conditions may vary per flight and per airline. You’ll see the conditions that apply to your specific flight when booking online. After booking, you can find them in your booking confirmation e-mail and in My Trip.
Depending on your ticket conditions, it's sometimes possible to change your flight. Note, though: if you have to pay a change fee and/or fare difference, we may charge this in the local currency. The amount charged is equivalent to the amount in EUR or USD, based on the currency exchange rate.
Light ticket
- Hand baggage is included in your ticket; checked baggage can be purchased at a fee.
- You cannot change your flight.
- Your ticket is non-refundable.
- Free drinks, snacks, and meals are included.
Standard ticket
- Hand baggage and 1 checked baggage item are included in your ticket; additional checked baggage can be purchased at a fee.
- You can change your flight for EUR 70. Please note that a fare difference may be applicable.
- Your ticket is non-refundable.
- Free drinks, snacks, and meals are included.
Flex ticket
- Hand baggage and 1 checked baggage item are included in your ticket; additional checked baggage can be purchased at a fee.
- You can choose a standard seat before check-in opens.
- You can change your flight without paying a change fee; you’ll only pay the fare difference (if applicable).
- You’ve got the option to take an earlier or later flight without paying a change fee (if seats are available).
- You can cancel your flight and get a refund without paying a cancellation fee.
- SkyPriority is included in your ticket.
- Free drinks, snacks, and meals are included.
Light ticket
- Hand baggage is included in your ticket; checked baggage can be purchased at a fee.
- You can change your flight for EUR 200. Please note that a fare difference may be applicable.
- You cannot change your flight if you’re travelling from Europe to the United States, Canada, Mexico, or Papeete. This condition does not apply if you depart from the United Kingdom.
- Your ticket is non-refundable.
- Free drinks, snacks, and meals are included.
Standard ticket
- Hand baggage and 1 item of checked baggage are included in your ticket; additional checked baggage can be purchased at a fee.
- You can choose a standard seat before check-in opens when travelling from the US, Canada, Mexico or Papeete to the Netherlands or France.
- You can change your flight for EUR 200. Please note that a fare difference may be applicable.
- Your ticket is non-refundable.
- Free drinks, snacks, and meals are included.
Flex ticket
- Hand baggage and 1 item of checked baggage are included in your ticket; additional checked baggage can be purchased at a fee.
- You can choose a standard seat before check-in opens.
- You can change your flight without paying a fee; you’ll only pay the fare difference (if applicable).
- You can cancel your flight and get a refund without paying a cancellation fee.
- Free drinks, snacks, and meals are included.
Light ticket
- 2 items of hand baggage and 1 accessory are included in your ticket; checked baggage can be purchased at a fee.
- When travelling from France or the Netherlands to the US, Canada, or Mexico, you can choose a standard seat at a fee before check-in opens. The same applies when travelling from the US, Canada, or Mexico to Europe, or from France to overseas territories of France or vice versa.
- You can change your flight for EUR 250 and the fare difference if applicable.
- Your ticket is non-refundable.
- Free drinks, snacks, and meals are included.
Standard ticket
- 2 items of hand baggage, 1 accessory, and 2 items of checked baggage are included in your ticket; additional checked baggage can be purchased at a fee.
- You can choose a free standard seat before check-in opens when travelling from France or the Netherlands to the US, Canada, or Mexico. The same applies when travelling from the US, Canada, or Mexico to Europe, or from France to overseas territories of France or vice versa.
- You can change your flight without paying a fee; you’ll only pay the fare difference (if applicable).
- Your ticket is non-refundable.
- Free drinks, snacks, and meals are included.
Flex ticket
- 2 items of hand baggage, 1 accessory, and 2 items of checked baggage are included in your ticket; additional checked baggage can be purchased at a fee.
- You can choose a standard seat before check-in opens.
- You can change your flight without paying a fee; you’ll only pay the fare difference (if applicable).
- You can cancel your flight and get a refund without paying a cancellation fee.
- Free drinks, snacks, and meals are included.
Flying Business Class? Check your ticket conditions to see whether you are eligible for a rebooking or cancellation free of charge.
Business Class ticket
- Have you purchased a Standard or Flex ticket? Included in your ticket are: 2 items of hand baggage, 1 accessory, and 2 items of checked baggage; additional checked baggage can be purchased at a fee.
- Have you purchased a Light ticket? Then you’re allowed to bring 2 items of hand baggage, 1 accessory, and 1 item of checked baggage.
- You can change your flight without paying a fee; you’ll only pay the fare difference (if applicable). Please note that there are exceptions: if you’ve purchased a Light ticket, you can change your flight for EUR 300. If you have a Standard ticket and fly within Europe, you can change your flight for EUR 70. Please note that a fare difference may also be applicable.
- Depending on your ticket conditions, you can cancel your flight and get a refund without paying a cancellation fee.
- SkyPriority is included in your ticket.
- Free drinks, snacks, and meals are included.
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